We want you to be completely satisfied with your purchase. If you are not satisfied, please review our refund policy below.

1. Return Window

You may request a return or refund within 14 days of receiving your order, provided the item is unused, in its original packaging, and in resalable condition.

2. Non-returnable Items

For hygiene reasons, certain items (such as worn slippers) may not be eligible for return unless they are defective or incorrect.

3. Refund Process

Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund. Approved refunds will be issued to your original payment method within 7-14 business days.

4. Contact

For refund requests, please contact us at 806664570@qq.com.